Cytora API is not responding

Incident Report for Cytora

Resolved

The issue has been resolved, and our services are back to normal.

Posted Dec 19, 2018 - 16:52 GMT

Monitoring

The networking problem have been resolved by our cloud service provider. We are continuing to monitor for any further issues.

Posted Dec 19, 2018 - 14:54 GMT

Identified

We have identified the root cause of the problem was in the networking issues of our cloud service provider.

Posted Dec 19, 2018 - 14:52 GMT

Investigating

We are currently experiencing some issues with our preproduction and production environments and our team is investigating.

Posted Dec 19, 2018 - 14:16 GMT

This incident affected: Risk Engine API.