The degraded performance has been resolved by Elastic Cloud. We have been monitoring the performance for the past few days and everything is back to normal.
Posted Sep 04, 2018 - 14:36 BST
Identified
We use ElasticCloud as a hosted solution for Elasticsearch. This tool supports Cytora Address search engine and could affect the availability of GET addresses/autocomplete and POST invocations endpoints. However, based on our internal monitoring, these endpoints were available over 99.5% of the time in the last 24h.