All Systems Operational

Risk Console Operational
Risk Stream Service Operational
Digitize Service Operational
Files Service Operational
Notification Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 3, 2026

No incidents reported today.

May 2, 2026
Scheduled Maintenance: DNS migration
Completed - The scheduled maintenance has been completed.
May 2, 13:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 12:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Apr 23, 09:11 BST
Scheduled - We will be carrying out scheduled maintenance on Saturday, 2nd May 2026.

During this window, we will be migrating our DNS infrastructure as part of our ongoing platform improvements. This work may result in brief periods of reduced availability or intermittent connectivity for some services.

Date: Saturday, 2nd May 2026
Duration: 11:00 – 12:00 UTC

What to expect:
• Most users will experience no interruption
• A small number of requests may time out briefly during the DNS cutover
• All services are expected to be fully restored before the end of the maintenance window

No action is required on your part. If you experience any issues after the maintenance window has closed, please contact support at help@cytora.com.
Apr 17, 19:40 BST
May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
US region partial outage
Resolved - We have confirmed full recovery in the US region. Service levels have returned to baseline, and all systems are operating normally.
Apr 29, 19:01 BST
Monitoring - We have confirmed that error rates in the US region are now subsiding and stability is returning to standard levels. Our team will continue to monitor the situation closely to ensure a full recovery.
Apr 29, 16:50 BST
Identified - We have identified the root cause of the elevated error rates currently impacting the US region. Our teams are now investigating mitigation steps to restore stability to standard levels.
Apr 29, 15:46 BST
Update - We are continuing to investigate this issue.
Apr 29, 15:27 BST
Investigating - We have detected elevated digitize job error rates in the US region. Our team is investigating.
Apr 29, 15:26 BST
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

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