Cytora Status

All Systems Operational

Risk Console Operational

Risk Stream Service Operational

Digitize Service Operational

Files Service Operational

Notification Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 12, 2026

No incidents reported today.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

Notifications Service - Intermittent delivery failures

Resolved - We have successfully recovered the service and all previously impacted notifications have been redelivered. Operations have returned to normal.

We will continue to monitor to ensure stability.
Jul 9, 15:20 BST

Monitoring - The issue has been identified and impacted notifications are being reprocessed. Delivery of the previously undelivered messages is expected to complete in the next 2 to 3 hours. We will provide a confirmation once this is completed.
Jul 9, 14:57 BST

Investigating - We have identified an issue intermittently affecting our Notification Service that is causing a portion of webhook notifications for Job status updates to fail to deliver.

Job processing remains unaffected, however clients relying on status updates being delivered through webhook updates will be impacted.

Our team is actively investigating the root cause and evaluating the best course of action.

We sincerely apologise for any disruption this may cause.
Jul 9, 14:17 BST

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.