Resolved -
This incident has been resolved.
Jan 21, 09:33 GMT
Monitoring -
All queued jobs are now being processed.
We continue to monitor.
Jan 21, 00:39 GMT
Update -
We have applied mitigation and processing times are reducing towards normal levels.
Queued jobs are reducing in number and we continue to monitor.
Jan 21, 00:10 GMT
Investigating -
We are investigating elevated processing times for Digitize jobs that use Gemini 2.5 Flash processors.
Error rates remain normal but processing durations may be longer than typical.
Jan 20, 23:52 GMT