Incident History

April 2025

No incidents reported for this month.

March 2025

Minor service degradation
Google Cloud Platform has confirmed that they can replicate the issue and are actively working on a fix. In the meantime, we have implemented a small change to minimise potential disruptions. We continue to monitor the situation closely.
Mar 21, 16:14 - 18:09 GMT
Authentication issue
This issue has been resolved.
Mar 20, 19:27 - 19:33 GMT

February 2025

US region: Escalated processing times and error rates for digitize schema
24th Feb 2024 7:05 PM We are investing escalated processing times and error rates for digitize schema jobs in the US region. 8:35 PM We have identified the root cause and are implementing mitigation. 9:15 PM We have implemented a fix and are monitoring. 9:30 PM Processing times and error rates are returning to normal levels. We are continuing to monitor. 25th Feb 2024 1:00 AM Incident Resolved.
Feb 24, 19:30 - 19:30 GMT