US region: Escalated processing times and error rates for digitize schema

Incident Report for Cytora

Resolved

24th Feb 2024
7:05 PM We are investing escalated processing times and error rates for digitize schema jobs in the US region.
8:35 PM We have identified the root cause and are implementing mitigation.
9:15 PM We have implemented a fix and are monitoring.
9:30 PM Processing times and error rates are returning to normal levels. We are continuing to monitor.

25th Feb 2024
1:00 AM Incident Resolved.
Posted Feb 24, 2025 - 19:30 GMT