Digitize service partial outage due to errored Gemini requests affecting classify:003, request:002-exp and extract:005

Incident Report for Cytora

Resolved

This incident has been resolved.
Posted Jun 18, 2026 - 21:24 BST

Monitoring

The issue has been identified and a mitigation has been implemented. We are closely monitoring the results.
Posted Jun 18, 2026 - 21:15 BST

Investigating

We are currently experiencing a partial outage in the Digitize service due to errored Gemini requests that is impacting classify:003, request:002-exp and extract:005, and our team is investigating.
Posted Jun 18, 2026 - 20:46 BST
This incident affected: Digitize Service.